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Senior Cloud Native Platform Engineer

Senior Manager, Internal Communications - Greenhouse · Remote

#ai infra product

About the role

<p><strong>About Nscale</strong></p> <p>Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and&nbsp;large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity&nbsp;of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes,&nbsp;including cost management, rapid innovation, and environmental responsibility.</p> <p><br>We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in&nbsp;their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency,&nbsp;where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that&nbsp;powers the future.</p> <p>&nbsp;</p> <p><strong>About The Role</strong></p> <p>Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and&nbsp;large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity&nbsp;of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes,&nbsp;including cost management, rapid innovation, and environmental responsibility.</p> <p><br>We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in&nbsp;their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency,&nbsp;where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.</p> <p>&nbsp;</p> <p><strong>What You&#39;ll Be Doing</strong></p> <p>&nbsp;</p> <p class=&quot;PDq2pG_selectionAnchorContainer&quot; data-start=&quot;0&quot; data-end=&quot;33&quot;><strong>Platform Operations &amp; Engineering</strong></p> <ul data-start=&quot;35&quot; data-end=&quot;800&quot;> <li data-section-id=&quot;la1zty&quot; data-start=&quot;35&quot; data-end=&quot;168&quot;>Build and improve shared cloud-native platform capabilities used by internal engineering teams to run AI applications and services.</li> <li data-section-id=&quot;1x023cq&quot; data-start=&quot;169&quot; data-end=&quot;363&quot;>Own significant parts of the platform area, including Kubernetes cluster operations, workload runtime configuration, deployment workflows, observability foundations, or environment automation.</li> <li data-section-id=&quot;p65bfh&quot; data-start=&quot;364&quot; data-end=&quot;503&quot;>Improve the reliability, scalability, and supportability of platform services through practical engineering and operational enhancements.</li> <li data-section-id=&quot;1s34yl&quot; data-start=&quot;504&quot; data-end=&quot;649&quot;>Develop automation, tooling, and configuration that reduce manual effort, improve consistency, and make the platform easier to use and operate.</li> <li data-section-id=&quot;ql2c3v&quot; data-start=&quot;650&quot; data-end=&quot;800&quot;>Apply software engineering where it creates leverage, including scripts, services, CI/CD automation, operational tooling, and platform integrations.</li> </ul> <p data-start=&quot;802&quot; data-end=&quot;839&quot;><strong>Reliability, Operability &amp; Automation</strong></p> <ul data-start=&quot;841&quot; data-end=&quot;1494&quot;> <li data-section-id=&quot;1djncd1&quot; data-start=&quot;841&quot; data-end=&quot;944&quot;>Improve incident prevention, detection, response, and recovery across the platform areas you support.</li> <li data-section-id=&quot;1obc4dq&quot; data-start=&quot;945&quot; data-end=&quot;1092&quot;>Build and refine observability for platform services, including metrics, logs, tracing, dashboards, alerts, and other useful operational signals.</li> <li data-section-id=&quot;1oc0u7n&quot; data-start=&quot;1093&quot; data-end=&quot;1212&quot;>Strengthen rollout safety, capacity awareness, failure handling, and recovery procedures for production environments.</li> <li data-section-id=&quot;1yqoexr&quot; data-start=&quot;1213&quot; data-end=&quot;1377&quot;>Debug and resolve complex issues spanning Kubernetes, Linux, networking, storage, workload runtime behaviour, and cloud or datacentre infrastructure dependencies.</li> <li data-section-id=&quot;1cvooz5&quot; data-start=&quot;1378&quot; data-end=&quot;1494&quot;>Enhance operational playbooks, runbooks, and engineering practices to reduce toil and increase service resilience.</li> </ul> <p data-start=&quot;1496&quot; data-end=&quot;1523&quot;><strong>Team Technical Contribution</strong></p> <ul data-start=&quot;1525&quot; data-end=&quot;2050&quot;> <li data-section-id=&quot;1v0hlan&quot; data-start=&quot;1525&quot; data-end=&quot;1638&quot;>Contribute to design discussions, code reviews, and operational standards within the platform engineering team.</li> <li data-section-id=&quot;zygk51&quot; data-start=&quot;1639&quot; data-end=&quot;1809&quot;>Collaborate with software engineering, infrastructure, and SRE teams to deliver platform capabilities that are practical, supportable, and aligned to operational needs.</li> <li data-section-id=&quot;1vic99g&quot; data-start=&quot;1810&quot; data-end=&quot;1922&quot;>Define sensible defaults, paved roads, and supportable patterns for service deployment and runtime operations.</li> <li data-section-id=&quot;1ridf61&quot; data-start=&quot;1923&quot; data-end=&quot;2050&quot;>Mentor less experienced engineers in platform engineering fundamentals, operational judgement, and good automation practices.</li> </ul> <p data-start=&quot;2052&quot; data-end=&quot;2056&quot;><strong>KPIs</strong></p> <ul data-start=&quot;2058&quot; data-end=&quot;2264&quot; data-is-only-node=&quot;&quot; data-is-last-node=&quot;&quot;> <li data-section-id=&quot;m…

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