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Senior Infrastructure Engineer (OpenStack Ironic Specialist)

Senior Manager, Internal Communications - Greenhouse · Remote

#ai infra technology

About the role

<h2>About Nscale</h2> <p>Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.</p> <p>We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.</p> <h2>About the Role</h2> <p>We’re hiring an <strong><strong class=&quot;textBold&quot;>Infrastructure Engineer (OpenStack Ironic Specialist)</strong></strong> to design, operate, and continuously improve the bare metal provisioning platforms that underpin Nscale’s infrastructure.</p> <p>This role sits within the <strong><strong class=&quot;textBold&quot;>Infrastructure Engineering team</strong></strong>, which is responsible for the design, implementation, operation, and ongoing improvement of the infrastructure stack supporting both internal and customer-facing services. You’ll work closely with <strong><strong class=&quot;textBold&quot;>network, compute, data centre, support, and pre-sales teams</strong></strong>, while also serving as a specialist escalation point for advanced provisioning and hardware issues.</p> <p>This is a high-impact role focused on <strong><strong class=&quot;textBold&quot;>OpenStack Ironic</strong></strong>, automated hardware lifecycle management, and the reliable operation of large-scale physical infrastructure. You’ll also help connect Nscale to the broader <strong><strong class=&quot;textBold&quot;>upstream OpenStack community</strong></strong>, ensuring our bare metal platforms evolve in line with real operational needs and industry direction.</p> <h2>What you&#39;ll be doing</h2> <p><strong><strong class=&quot;textBold&quot;>Bare Metal Provisioning &amp; Lifecycle Management</strong></strong></p> <ul> <li value=&quot;1&quot;><strong><strong class=&quot;textBold&quot;>Design</strong></strong> scalable and resilient bare metal provisioning platforms with a strong focus on <strong><strong class=&quot;textBold&quot;>OpenStack Ironic</strong></strong>.</li> <li value=&quot;2&quot;><strong><strong class=&quot;textBold&quot;>Own</strong></strong> the full lifecycle of physical infrastructure, including discovery, enrolment, provisioning, cleaning, deprovisioning, and hardware state management.</li> <li value=&quot;3&quot;><strong><strong class=&quot;textBold&quot;>Build</strong></strong> and maintain provisioning workflows for a wide range of hardware profiles, including <strong><strong class=&quot;textBold&quot;>GPU-enabled</strong></strong> and high-performance server platforms.</li> <li value=&quot;4&quot;><strong><strong class=&quot;textBold&quot;>Support</strong></strong> platform upgrades, lifecycle management, and operational improvements across <strong><strong class=&quot;textBold&quot;>Ironic</strong></strong> and its dependencies.</li> </ul> <p><strong><strong class=&quot;textBold&quot;>Automation &amp; Platform Integration</strong></strong></p> <ul> <li value=&quot;1&quot;><strong><strong class=&quot;textBold&quot;>Manage</strong></strong> and improve integrations between <strong><strong class=&quot;textBold&quot;>Ironic</strong></strong> and related OpenStack services such as <strong><strong class=&quot;textBold&quot;>Nova, Neutron, Glance, Keystone, and Placement</strong></strong>.</li> <li value=&quot;2&quot;><strong><strong class=&quot;textBold&quot;>Drive</strong></strong> automation for hardware onboarding, firmware and BIOS configuration, deployment workflows, validation, and recovery.</li> <li value=&quot;3&quot;><strong><strong class=&quot;textBold&quot;>Implement</strong></strong> infrastructure automation using <strong><strong class=&quot;textBold&quot;>infrastructure-as-code</strong></strong> and configuration management approaches.</li> <li value=&quot;4&quot;><strong><strong class=&quot;textBold&quot;>Ensure</strong></strong> provisioning platforms and operational processes align with security, compliance, and operational standards.</li> </ul> <p><strong><strong class=&quot;textBold&quot;>Troubleshooting, Reliability &amp; Operational Support</strong></strong></p> <ul> <li value=&quot;1&quot;><strong><strong class=&quot;textBold&quot;>Troubleshoot</strong></strong> complex issues across provisioning pipelines, <strong><strong class=&quot;textBold&quot;>PXE/iPXE</strong></strong>, BMC interfaces, out-of-band management, image deployment, network boot, and hardware compatibility.</li> <li value=&quot;2&quot;><strong><strong class=&quot;textBold&quot;>Act</strong></strong> as a <strong><strong class=&quot;textBold&quot;>3rd/4th line escalation point</strong></strong> for advanced bare metal and provisioning incidents.</li> <li value=&quot;3&quot;><strong><strong class=&quot;textBold&quot;>Perform</strong></strong> root cause analysis and implement long-term fixes to improve platform reliability and repeatability.</li> <li value=&quot;4&quot;><strong><strong class=&quot;textBold&quot;>Participate</strong></strong> in on-call rotations and incident response activities for critical infrastructure services.</li> </ul> <p><strong><strong class=&quot;textBold&quot;>Cross-Functional Collaboration &amp; Community Engagement</strong></strong></p> <ul> <li value=&quot;1&quot;><strong><strong class=&quot;textBold&quot;>Collaborate</strong></strong> with network, compute, data centre, and support teams to deliver reliable physical infrastructure services.</li> <li value=&quot;2&quot;><strong><strong class=&qu…

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